.fdi-cc{--cc-accent:#027a61;--cc-ink:#18332d;--cc-muted:#6a7d77;--cc-border:#e0e9e5;font-family:Inter,system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;color:var(--cc-ink)}
.fdi-cc [hidden]{display:none!important}.fdi-cc *{box-sizing:border-box}.fdi-cc button,.fdi-cc input{font:inherit}.fdi-cc button{cursor:pointer}.fdi-cc button:disabled{cursor:wait;opacity:.5}.fdi-cc button:focus-visible,.fdi-cc input:focus-visible{outline:3px solid #c2a661;outline-offset:3px}
.cc-dialog{margin:auto;padding:0;width:min(480px,calc(100vw - 24px));max-height:calc(100dvh - 32px);border:1px solid #ffffff80;border-radius:28px;background:#fcfdfb;color:var(--cc-ink);box-shadow:0 28px 110px #082d2355;overflow-y:auto;overscroll-behavior:contain}.cc-dialog::backdrop{background:#0b221d99;backdrop-filter:blur(7px)}
.cc-hero{padding:28px 30px 26px;background:linear-gradient(145deg,#112b25,var(--cc-accent));color:white;position:relative}.cc-eyebrow{font-size:10px;font-weight:700;letter-spacing:1.1px;text-transform:uppercase;display:flex;gap:8px;align-items:center;padding-right:22px;color:#d4e8de}.cc-dot{display:inline-block;flex-shrink:0;width:8px;height:8px;border-radius:50%;background:#99a6a1}.cc-dot-live{background:#8ce3ad;box-shadow:0 0 0 4px #8ce3ad18}
.cc-close{position:absolute;right:16px;top:17px;width:32px;height:32px;border:1px solid #ffffff35;border-radius:50%;background:#ffffff0d;color:white;font-size:24px;line-height:1}.cc-hero-icon{margin:22px 0 14px;width:48px;height:48px;background:#ffffff12;border:1px solid #ffffff22;border-radius:16px;display:grid;place-items:center}.cc-hero-icon svg{width:28px;height:28px}.cc-hero h2{font-size:27px;line-height:1.18;letter-spacing:-.9px;font-weight:650;margin:0 0 9px}.cc-hero p{font-size:13px;line-height:1.65;color:#d7e5de;margin:0;max-width:360px}
.cc-body{padding:23px 26px}.cc-section-title{display:flex;align-items:center;justify-content:space-between;gap:8px;margin-bottom:17px}.cc-section-title h3{font-size:14px;font-weight:700;margin:0}.cc-text-button{border:0;background:transparent;color:var(--cc-accent);font-size:11px;font-weight:650;padding:8px 0;text-decoration:underline;text-underline-offset:3px}.cc-name-label{font-size:11px;font-weight:650;display:block;margin:0 0 7px}.cc-name-label span{font-weight:400;color:var(--cc-muted)}.cc-input{display:block;width:100%;border:1px solid var(--cc-border);background:white;border-radius:12px;padding:12px 14px;font-size:13px;margin-bottom:16px;color:var(--cc-ink)}
.cc-agent-list{display:grid;gap:8px;max-height:245px;overflow-y:auto;margin-bottom:18px;padding:2px}.cc-agent-option{display:flex;align-items:center;text-align:left;gap:11px;padding:13px;border:1px solid var(--cc-border);border-radius:15px;background:white;width:100%;color:var(--cc-ink)}.cc-agent-option[aria-pressed=true]{border-color:var(--cc-accent);background:#f0f8f2;box-shadow:0 0 0 1px var(--cc-accent)}.cc-avatar{width:38px;height:38px;flex:0 0 38px;border-radius:12px;display:grid;place-items:center;font-size:13px;font-weight:700;background:#edf3e9;color:var(--cc-accent)}.cc-agent-copy{flex:1;min-width:0}.cc-agent-copy strong{display:block;font-size:12px;font-weight:650;overflow-wrap:anywhere}.cc-agent-copy small{display:block;font-size:10px;color:var(--cc-muted);margin-top:4px}.cc-agent-badge{font-size:9px;font-weight:650;display:flex;gap:5px;align-items:center;white-space:nowrap;color:var(--cc-muted)}.cc-agent-badge[data-state=available]{color:#147750}.cc-agent-badge[data-state=available] .cc-dot{background:#29ac6e}.cc-agent-badge[data-state=busy]{color:#a76a19}.cc-agent-badge[data-state=busy] .cc-dot{background:#d9a850}
.cc-primary,.cc-danger,.cc-round{border:0;border-radius:13px;padding:14px 18px;font-size:12px;font-weight:650;display:flex;align-items:center;justify-content:center;gap:12px}.cc-primary{background:var(--cc-accent);color:white;width:100%}.cc-primary span{margin-left:auto;font-size:18px}.cc-danger{background:#bb4652;color:white}.cc-hint{font-size:10px;line-height:1.65;color:var(--cc-muted);margin:13px 0 0}.cc-center{text-align:center}.cc-empty,.cc-agent-wait{padding:22px 16px;border:1px dashed var(--cc-border);border-radius:15px;font-size:12px;color:var(--cc-muted);line-height:1.7;text-align:center;margin-bottom:18px}.cc-error{border:1px solid #ecc9bf;color:#9d3e32;background:#fff4ef;border-radius:12px;font-size:12px;line-height:1.6;padding:12px 14px;margin:0 0 15px}
.cc-footer{padding:14px 24px;border-top:1px solid var(--cc-border);display:flex;align-items:center;justify-content:center;gap:7px;background:#f3f6ef;color:#6d7a6b;font-size:9px;letter-spacing:.3px}.cc-footer span{color:#9b8e58;font-size:14px}.cc-launcher,.cc-mini{position:fixed;left:22px;bottom:20px;z-index:105;background:#102f27;color:white;border:1px solid #ffffff25;border-radius:40px;box-shadow:0 8px 30px #122e2733;padding:14px 18px;display:flex;gap:10px;align-items:center;font-size:12px;font-weight:650}.cc-mini{z-index:106;background:var(--cc-accent)}.cc-count{display:grid;place-items:center;min-width:20px;height:20px;padding:0 5px;border-radius:50%;background:#f4d991;color:#30392e;font-size:10px}
.cc-presence-card{display:flex;align-items:center;justify-content:space-between;gap:14px;padding:15px;background:#f1f6ee;border:1px solid var(--cc-border);border-radius:16px}.cc-presence-card strong{font-size:12px}.cc-presence-card p{font-size:10px;line-height:1.5;margin:5px 0 0;color:var(--cc-muted)}.cc-switch{border:1px solid var(--cc-border);background:white;border-radius:20px;color:var(--cc-accent);font-size:11px;font-weight:700;padding:10px 13px}.cc-switch[aria-pressed=true]{background:var(--cc-accent);border-color:var(--cc-accent);color:white}.cc-agent-wait{margin-top:20px}.cc-call{text-align:center;padding:12px 0 0}.cc-avatar-large{width:74px;height:74px;border-radius:27px;margin:5px auto 17px;display:grid;place-items:center;background:#e4efe2;color:var(--cc-accent);border:1px solid #d1e3d0;font-size:26px;font-weight:650}.cc-call-eyebrow{font-size:9px;letter-spacing:2px;color:#9b8e58;font-weight:700;margin:0 0 7px}.cc-call h3{font-size:22px;margin:0 0 9px;letter-spacing:-.6px;font-weight:650;overflow-wrap:anywhere}.cc-call-status{font-size:12px;color:var(--cc-muted);margin:0 0 18px;line-height:1.7}.cc-call-actions{display:flex;gap:10px;justify-content:center;margin:18px 0}.cc-call-actions .cc-primary{width:auto}.cc-round{background:#e9eeea;color:var(--cc-ink);border:1px solid var(--cc-border)}.cc-round[aria-pressed=true]{background:#fff1ed;color:#a94c3c}.cc-queue{border:1px solid #e9dfbe;background:#fbf8ed;border-radius:16px;display:grid;gap:6px;padding:15px;margin-bottom:8px}.cc-queue span{font-size:10px;color:#8b7854}.cc-queue strong{font-size:34px;color:#6f603a;font-weight:550}.cc-queue small{font-size:10px;color:#8b7854;line-height:1.6}.cc-timer{font-size:24px;letter-spacing:3px;font-variant-numeric:tabular-nums;margin:8px 0 12px;color:var(--cc-accent)}.cc-wave{height:28px;display:flex;justify-content:center;align-items:center;gap:4px;margin:10px auto}.cc-wave i{width:4px;border-radius:4px;background:var(--cc-accent);height:10px;animation:cc-wave 1.15s ease-in-out infinite}.cc-wave i:nth-child(2n){animation-delay:.2s;height:22px}.cc-wave i:nth-child(3n){animation-delay:.4s;height:28px}@keyframes cc-wave{50%{transform:scaleY(.35);opacity:.5}}
@media(max-width:520px){.cc-dialog{border-radius:22px;max-height:calc(100dvh - 20px)}.cc-hero{padding:24px}.cc-hero h2{font-size:25px}.cc-body{padding:21px}.cc-launcher,.cc-mini{left:12px;bottom:16px;padding:13px;font-size:11px}.cc-agent-list{max-height:220px}}
@media(prefers-reduced-motion:reduce){.cc-wave i{animation:none}}
.cc-alert-card{padding:14px 16px;border-radius:14px;background:#f5f8ef;border:1px solid #e4eadb;margin:12px 0}.cc-alert-card strong{font-size:11px;color:#345341}.cc-alert-card p{font-size:10px;line-height:1.7;color:#798975;margin:6px 0}.cc-alert-card .cc-text-button{font-size:11px;padding:7px 0}.cc-alert-watch{text-align:center}.cc-alert-watch .cc-hint:empty{display:none}

/* Bascule premium vers la messagerie : aucune liste d’agents hors ligne. */
.cc-message-option{margin:0 0 18px;padding:22px 18px;background:linear-gradient(145deg,#eff8f3,#fff);border:1px solid #d4e7d9;border-radius:19px;text-align:center;box-shadow:0 10px 30px #0c4f2910}
.cc-message-icon{width:48px;height:48px;display:grid;place-items:center;margin:0 auto 11px;border-radius:16px;color:var(--cc-accent);background:#dff2e6}
.cc-message-option strong{font-size:14px;font-weight:800;letter-spacing:-.2px;color:#204b35}
.cc-message-option p{font-size:12px;line-height:1.65;color:#5c7265;max-width:290px;margin:9px auto 16px}
.cc-message-cta{font-size:13px;font-weight:750;min-height:46px;box-shadow:0 7px 17px #05694723}
.cc-message-cta:focus-visible{outline:3px solid #c2a661;outline-offset:3px}
.fdi-cc .cc-message-option[hidden],.fdi-cc [data-cc-visitor-fields][hidden]{display:none!important}